Policies · Programs · Guides — All in One Place

Frequently Asked Questions

Everything we get asked most — warranty and trade-back coverage, service levels, delivery, financing, and the manuals and care guides for our own gear — mapped out below.

Bumper-to-Bumper Warranty →Perpetual Trade-Back Program

Buying from Radique

Why Buy from Radique?What sets a Radique piece apart — how we source, test, and stand behind used & vintage gear. Bumper-to-Bumper WarrantyThe coverage every used & vintage piece carries, and how a claim works. Perpetual Trade-Back ProgramBring a piece back toward something else, whenever you like — how the credit works. Service Levels ExplainedLevel 1, 2 & 3 — what each means for testing, service, and price. Curbside Delivery in OttawaHow local delivery works and how to arrange it. US Customers: Import TariffsWhat US buyers should know about duties before ordering. FinancingHow purchase financing works at Radique.

Radique Audio Product Support

RA-Mini Owner’s ManualSetup, specs, troubleshooting and warranty for the RA-Mini Class D amplifier. Manuel du RA-Mini (Français)Le manuel complet du RA-Mini, en français. RA-Twin II User Manual PDFThe full manual for the RA-Twin II Bluetooth adapter. Manuel du RA-Twin II (Français) PDFLe manuel complet du RA-Twin II, en français. Cherrywood Cabinet CareKeeping a cherrywood cabinet looking its best. Banana Plug InstallationInstalling Radique Audio banana plugs, step by step.

Consignment Sales

Audio Consignment in OttawaSelling through Radique — how consignment works and what we handle for you.

General Audio Support

Turntable ConnectivityConnecting a turntable to modern and vintage systems.

Can’t find what you’re after? Get in touch — a real person reads every message.

Post Views: 62